Privacy Policy

At Discount Box, we respect your privacy and are committed to protecting your personal data and keeping it confidential. This policy explains how we collect, use, and protect your information when you visit our online store, use our services, or make a purchase.

Information We Collect

When you use the Discount Box store, we may collect certain information needed to provide our services, including:

  • Your name and contact information, such as your phone number and email address.
  • Your shipping and billing addresses.
  • Details of your orders and purchases.
  • Information needed to process payments, which may be processed through authorized payment service providers.
  • Device and browser information, your Internet Protocol (IP) address, and store usage data.
  • Correspondence and information provided when contacting customer service.
  • Any other information you provide to us directly and voluntarily.

How We Use Your Information

We use your personal data as needed for the following purposes:

  • Fulfilling, preparing, shipping, and delivering your orders.
  • Processing payments, exchanges, and returns.
  • Communicating with you about your orders and shipping status.
  • Providing customer service and responding to inquiries and complaints.
  • Improving the shopping experience and developing the store’s services.
  • Protecting the store and its customers and detecting attempted fraud or misuse.
  • Sending offers and marketing updates where permitted, with the option to unsubscribe from marketing communications.
  • Complying with applicable legal and regulatory requirements.

Data Sharing

Discount Box does not sell your personal data.

Certain data may be shared, to the extent necessary to provide the service, with trusted parties such as:

  • Shipping and delivery companies.
  • Payment service providers.
  • Technical service providers needed to operate the store.
  • Analytics and marketing service providers, when these services are used.
  • Government, regulatory, or judicial authorities when disclosure is required under applicable laws.

Data is shared only to the extent necessary to achieve the specified purpose or where there is a lawful basis for doing so.

Cookies

Our store may use cookies and similar technologies to:

  • Operate the website and its essential functions.
  • Save certain user preferences.
  • Understand how visitors use the store.
  • Improve website performance and the shopping experience.
  • Measure the performance of advertising and marketing campaigns when used.

Users can control certain cookies through their browser settings or the consent options available on the website.

Data Protection

We take appropriate technical and organizational measures to help protect your personal data against unauthorized access, use, modification, or disclosure.

Although we take care to implement appropriate safeguards, no method of transmitting or storing data over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including fulfilling orders, providing customer service, and meeting accounting and legal requirements.

When the data is no longer needed, it is handled in accordance with applicable laws and regulations.

Your Rights Regarding Your Personal Data

Under the laws in force in the Kingdom of Saudi Arabia, you may have rights regarding your personal data, including, depending on the circumstances and as permitted by law, the right to:

  • Know how your data is collected and used.
  • Access your personal data.
  • Request the correction or updating of inaccurate or incomplete data.
  • Request the destruction of your personal data where applicable under the law.
  • Withdraw consent when consent is the lawful basis for processing the data.
  • Exercise other rights provided under applicable laws and regulations.

You can contact Discount Box customer service to exercise your rights or inquire about your personal data.

Children’s Privacy

The Discount Box store is not primarily directed at children, and we do not knowingly seek to collect personal data from children in violation of applicable laws.

External Links and Services

Our store may contain links or services provided by third parties. We do not control those parties’ privacy policies, so we recommend reviewing their policies when using their services.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes to our services or legal requirements.

Any updates will be published on this page, and the updated version will take effect on the date of publication unless otherwise stated.

Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, you can contact Discount Box customer service through the official contact channels listed in our store.

Applicable Laws

This Privacy Policy is governed by the laws and regulations in force in the Kingdom of Saudi Arabia, including those relating to personal data protection and e-commerce.

Last updated: September 2026